Accident Assistance
We guide you through the process after an accident—contacting adjusters, coordinating with authorities, and ensuring your rights are protected under Mexican law.
Day or night, our team is available to help you navigate urgent situations across the US-Mexico border.
24-Hour Emergency Line
Cell · Available 24 hours, 7 days a week
Baja California
Key emergency service contacts across Rosarito, Tijuana, and Ensenada—save these numbers before you need them.
| Service | Number |
|---|---|
| Red Cross / Police (Tijuana) | 065 |
| Police (Rosarito) | 066 |
| Fire Department | 060 |
| General Information | 030, 040 |
| Rosarito District Attorney | (661) 613-1805 / 1897 |
| Federal Highway | (664) 682-5285 |
Important Information
Understanding Mexican law before an emergency happens can make a critical difference in the outcome.
Mexico operates under Napoleonic law—meaning you are presumed guilty until proven innocent. In the event of an accident involving injury, you may be detained until liability is determined. This is why having local support is critical in any serious incident.
Carrying Mexican liability insurance with legal assistance ensures bail bond coverage and legal representation if you're involved in a bodily injury accident. Without it, you could be held indefinitely while liability is determined by the courts.
Mexico's current labor law stipulates approximately $125,000 in compensation for fatal bodily injury accidents, with additional amounts for declared disabilities. Ensure your liability limits are current—older policies may no longer provide adequate protection.
Our Role
When an emergency happens, our team is your first call—before calling anyone else.
We guide you through the process after an accident—contacting adjusters, coordinating with authorities, and ensuring your rights are protected under Mexican law.
We help initiate and follow up on insurance claims so you're not navigating the process alone in a foreign country. Our team knows the carriers and the process.
Whether you're in Rosarito, Ensenada, or anywhere in Baja California, our local knowledge and bilingual team are your first call when things go wrong.
Before your next trip to Baja, add our 24-hour emergency line to your phone. When you need us, every second counts.
Cell · Available 24 hours, 7 days a week